Models will commoditize. Capabilities will converge. What will endure are the interfaces agents already rely on, and the data and execution capabilities behind them.

Your TL;DR on MCP, the open standard that lets AI models connect to tools, remember context and run workflows across ...

Call centers have long served as the front line of brand trust. When a customer reaches out with a billing dispute or a product failure, the experience they receive shapes how they describe the brand ...