While 76% of CIOs say application rationalization is “critical,” only 1 in 5 has a program in place, a survey of College of Healthcare Information Management Executives members found. Meanwhile, more ...

WASHINGTON — America’s favorite grocery store has changed, according to a nationwide survey of shoppers. A new report from the American Customer Satisfaction Index ranks Trader Joe's as the top ...

How often do you look to your customers for a true understanding of their challenges? We collect huge amounts of data on them, but rarely use that data. In fact, only 0.5% of the data available to us ...

With nearly two decades of retail management and project management experience, Brett Day can simplify complex traditional and Agile project management philosophies and methodologies and can explain ...

Selecting the right web host is essential for online success. The best web hosting services we've tested cater to a wide range of users, from small bloggers to big businesses, and everything in ...

Surveying nesting raptors provides important information on population productivity. Since raptors occupy spots near the top of the food web, they are also often good indicators of ecosystem health.

A better way to drive growth and profitability by Scott Magids, Alan Zorfas and Daniel Leemon When companies connect with customers’ emotions, the payoff can be huge. Consider these examples: After a ...

Rachel Williams has been an editor for nearly two decades. She has spent the last five years working on small business content to help entrepreneurs start and grow their businesses. She’s well-versed ...

Brand evangelists are special people. They are passionate about your brand, and literally go out of their way to sing its praises to fellow customers. Just as sports teams have fans, brands have ...

Here’s how Vanessa Phillips went from “I don’t know what I wanna to do with my life” to landing a product in thousands of stores nationwide — and what you can steal from her playbook. Keep up with ...

The U.S. is the only place we surveyed where more adults describe the morality and ethics of others living in the country as bad (53%) than as good (47%). Fresh data delivered Saturday mornings Thank ...

Don’t start with moon shots. by Thomas H. Davenport and Rajeev Ronanki In 2013, the MD Anderson Cancer Center launched a “moon shot” project: diagnose and recommend treatment plans for certain forms ...