As digital tools become more common in teamwork, many organizations hope they can help teams collaborate more effectively. But a new study suggests that some uses of tools—such as providing real-time ...

For years knowledge work has largely remained unchanged. The typical person starts their day by checking their inbox and messaging apps to check activity and then proceeds to do their work in whatever ...

Unified communications (UC) have long been central to modern business operations, integrating voice, video, messaging, and ...

Even as everything else in the world today is in a state of constant flux, the one thing that holds steady is the fast and furious growth of smart technology, specifically artificial intelligence (AI) ...

Donna Marbury is a journalist and award-winning social media and content strategist specializing in healthcare, technology, smart cities and culture. “Many organizations fail to adjust their policies ...

Online meeting platform Zoom this week announced updates to its meeting collaboration space Workplace, adding AI-powered capabilities that include a previously released “assistant” that offers ...

Forbes contributors publish independent expert analyses and insights. Curiosity expert improving engagement, innovation, and productivity. It doesn’t seem that long ago that I, along with most ...