In this sponsored post, Plum Voice shares how combining robust call analytics with technology best practices allows companies to optimize the automated voice experience. When thinking about IVR ...

WALTHAM, MASS., Oct. 20, 2020 (GLOBE NEWSWIRE) -- CallMiner, the leading provider of artificial intelligence-fueled speech and customer interaction analytics, announced today a partnership with NTT ...

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Amazon Web Services Inc. announced today that it’s enabling call analytics for the Amazon Chime software development kit, making it easier and more cost-effective to generate insights on real-time ...

Canary Speech, maker of speech analysis software, is partnering with Microsoft to apply the tech giant's AI technology to expand its machine learning speech models for healthcare. Canary offers vocal ...

Dublin, April 11, 2018 (GLOBE NEWSWIRE) -- The "Speech Analytics Market by Component, Application, Deployment Model, Organization Size, Industry Vertical, and Region - Global Forecast to 2022" report ...

Rillavoice speech analytics software is designed to enhance conversations between store associates and shoppers in physical retail settings. The tool seeks to… Join the retail community as we come ...