An 18-month program combining leadership training and quality assurance education is being credited with reducing turnover and improving resident safety and quality of life.
When paired with Quality Assurance and Performance Improvement (QAPI) and leadership training focused on communication, deeply involved coaches were able to support staff to move the needle on quality ...
Two and a half years ago, the National Academies dropped a massive report eviscerating the financing and quality of nursing homes in the US, setting seven major goals researchers said would help ...
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