It’s like the chicken-and-the-egg conundrum: which comes first, leadership or process improvement techniques? Recent success stories of governments using Lean Six Sigma, a process improvement program, ...

The chemical, biological and radiological threat to military installations continues to grow and expand as potential and current adversaries pursue more knowledge and expertise. The CBD Program is in ...

The importance of refining healthcare processes has never been more pronounced. In the Physician MBA Program at the Kelley School of Business Indianapolis, I learned process improvement—among other ...

In a profession where we never seem to have enough people to accomplish our mission, we have been directed to reduce our workforce without reducing responsiveness. This mandate creates an incredible ...

The University of Tennessee at Martin set up a new process improvement facilitator position and gave the person who holds it no authority, no budget, and no staff. Yet that's the way he likes it, and ...

Manufacturers are climbing on the Lean bandwagon in droves. The IndustryWeek/MPI Census of Manufacturers, released in November 2007, shows that nearly 70% of all plants in the U.S. are currently ...

Many think of the contract management group as playing an administrative role within any organization. However, a structured and efficient contract management process can serve as the backbone to ...

A state accreditation review of Aspen Valley Hospital’s trauma department last summer found multiple deficiencies in the administration and organizational functions of the “trauma medical director,” ...

Management improvement services are used in situations where the state finds major issues, though officials say they're not ...

Physician burnout is a frontline challenge of US health care, with estimates suggesting a burnout rate approaching 50 percent among practicing physicians. The organizational drivers of burnout in ...