Select managers are now using artificial intelligence to enhance organizational learning. These astute managers use AI not only to enhance organizations’ ability to learn but also to transform how ...

In my previous article, I explained what I believe is the missing piece for effective corporate training. Here, however, I would like to highlight why I see the skills gap still existing despite the ...

Operationalizing holistic personnel talent management execution represents one of the most imperative operations a senior leader must execute as an organizational leader. Decentralized execution ...

A version of this article appeared in the Spring 2022 issue of strategy+business. In the spring of 2020, an Asia-based fintech was blindsided by surging demand for electronic payments. As millions of ...

In today’s talent market, uncertainty reigns. Some sectors have seen massive reductions while others have more open roles than they do candidates. Across the board, there’s a rapid evolution of skills ...

Why do we learn? This is the provocative question that Stanislas Dehaene asks in his book How We Learn. 1 But you’ve probably never asked yourself: “Why do we learn in the first place?” As Dehaene ...

The fundamentals of robotic process automation combined with machine learning capabilities to robotize the mundane tasks, plus learning to do a job even better, is what intelligent process automation ...