Here's an interesting, if somewhat unusual, approach to helping customers: European mobile service provider O2 is rolling out a "Tweetserve" program to provide assistance to users on Twitter. Once you ...
Earlier this year I was shocked to get a message from my phone network, O2. The messages suggested I had taken out six new mobile phone lines on my account and that six new direct debits had been set ...
O2 has denied that it suffered a data breach after it was reported that information stolen from its customer accounts were being sold on the darknet. Valuable data on users, including their phone ...