Employers seeking to avoid liability often stick to dates of employment and position held when responding to reference requests. But there is a new trend in legislation offering protection to ...

Reference letters come in many different shapes and forms, so don’t think that one size fits all. I’ve written in the past about how to request reference letters in different situations, be it from ...

When you're called on as a reference for a former employee, it's important to note what you legally can and cannot say during your conversation. Misinformation about what you can say can cause legal ...

Q: Do I have to provide a reference? I have an ex-employee who worked for the business for more than 10 years. While his work performance was average, his attendance record was poor. He has now found ...