It is interesting to see how design thinking and coaching, two seemingly unrelated practice areas, have so much in common. Design thinking is an iterative process that attempts to understand the user ...

The employee experience continues to remain a top priority for organizations. Many are embarking on transformational journeys to shift the structure, approach and culture of their human resources ...

Design has evolved beyond making objects – organizations now want to learn how to think like designers, and apply design principles to the workplace itself. One company at the forefront of this ...

In 2014, Tides hired its fourth CEO in four years. Founded in 1976, Tides’ legacy as a progressive provider of services and programming for philanthropists and nonprofits worldwide had fallen behind, ...

The approach calls for agencies to be empathetic toward people’s needs while being open to continuous learning and a willingness to fail—fast. Michael T. McHugh is president of the Government Digital ...

Design thinking is on the way in, and liberal arts colleges are on the way out. Skim the headlines of today’s higher education news, and it would be hard to avoid these impressions. IDEO Executive ...

What is design thinking, and why is design thinking important? It's an iterative process that begins with empathy and culminates in testing and implementation, only to be followed by further cycles of ...

Building a customer-centric future is more important now than ever. Agile CX designs that can keep up with changing customer preferences are essential. The race to customer experience (CX) excellence ...

Design thinking is an iterative, user-centric approach to product and software development focusing on the person behind the problem. In enterprise SEO, design thinking seamlessly integrates SEO ...

To find the root cause of patient issues, like missed appointments, providers must drill down into their experiences. One way to address these individual concerns is via a “design thinking” approach, ...

Four sixth graders in Emily Butterfield's Bearden Middle School science class have all kinds of ideas about how to deal with kudzu. You could harvest it and use it for medication. You could build a ...